At KYRA ROSE, we are committed to delivering your products safely and efficiently. Please review our shipping guidelines below.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is confirmed, you will receive an order confirmation email.
After dispatch, a shipping confirmation with tracking details will be shared.
During high-demand periods, processing times may be slightly extended.
2. Shipping Timelines
Estimated delivery timelines:
Standard Domestic Shipping: 3–7 business days
Remote Areas: May take additional time depending on courier availability
Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or regional restrictions.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Free shipping promotions, if available, will be clearly mentioned on the website.
4. International Shipping (If Applicable)
For international orders:
Delivery timelines vary by destination
Customs duties, taxes, or import charges (if any) are the responsibility of the customer
KYRA ROSE is not responsible for delays caused by customs clearance
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS (if provided). You can track your shipment directly through the courier partner’s website.
6. Incorrect Address
Please ensure your shipping details are accurate at checkout.
KYRA ROSE is not responsible for:
Delays due to incorrect addresses
Lost packages caused by incorrect shipping information provided by the customer
If you notice an error, contact us immediately before dispatch.
7. Damaged or Lost Packages
If your order arrives damaged:
Contact us within 48 hours of delivery
Share clear photos/videos of the package and product
If a package is lost in transit, we will coordinate with the courier partner to resolve the issue.
